FAQ
HOW long is the run?
Our venues vary, so our run experiences will be between 2.5 miles and 3.5 miles.
Which charity does run travis Run benefit?
We’ve partnered with Boys & Girls Club in LA & Queens. Each participant can donate during the registration process.
What is the virtual experience?
Can't join us for our in-person LA & NYC events? No problem!
Join us virtually and run anywhere in the world with our tracking app (download here).
Your entry into the Virtual Experience includes:
a finisher medal
a finisher t-shirt
city specific race number
free tracking app and live results
Registration for our Virtual Experience will CLOSE on July 31st, so don't wait to sign up! Virtual Experience packets will be shipped 4-6 weeks after entries close.
WHERE DOES THE RACE START?
The race starts at 9am at the KIA Forum in LA and Citi Field in Queens.
HOW CAN I DEFER, SWITCH EVENTS, TRANSFER, GIFT, OR ADD-ON ITEMS TO MY REGISTRATION?
We offer several options to transfer to another event or person. To make those edits, please visit ‘MANAGE REGISTRATION’ inside your RunSignup.com account. We also offer insurance if purchased with your original entry - claims can be placed here.
ARE BABY STROLLERS ALLOWED ON COURSE?
Yes, please start in the back of the pack and stay to the right, when out on course, so runners can safely pass.
WHERE DOES THE RACE START?
LA starts at the Kia Forum and NYC / Queens is at Citi Field.
CAN ONE PERSON FROM A GROUP/TEAM PICK UP ALL PACKETS?
Yes, no problem. Have your designated person meet us at one of our Packet Pickup Events (TBD) to pick up shirts, bibs and timing chips.
ARE BIKES, HOVERBOARDS, SCOOTERS, SKATEBOARDS, PUSH BIKES, UNICYCLES OR WAGONS ALLOWED ON COURSE?
No, due to safety concerns, only baby strollers/joggers and wheelchairs are allowed on the course. We ask those with baby strollers/joggers to stage toward the back of the start line chute and stay to the right to not impede faster participants.
ARE DOGS ALLOWED?
Yes, for the safety of all participants, please keep your pup leashed at all times and start at the back of the pack to avoid tripping.
CAN I WALK THE RUN COURSE?
Yes, we just ask that you complete the course in one (1) hour or less, which is a 20 minute per mile pace.
WHERE CAN I REGISTER ON RACE DAY?
If not sold out, you can register for the run next to the start & finish line.
WHERE / WHEN DO WE PICK UP OUR EVENT SHIRTS, TIMING CHIPS & BIBS?
We will be announcing our packet pick up party soon!
WHERE DO I PARK ON RACE MORNING?
We will have parking available on-site for both events.
WHERE ARE THE RESTROOMS?
Restrooms and handwashing stations are located in the main venue and along the course.
WHERE WILL OFFICIAL RESULTS BE POSTED?
After the race, results will be posted on our results page @ RunTravisRun.com.